Refund policy

14-Day Free Return Guarantee
We want you to love your Marlow pieces. If you're not completely happy, you can return any unworn item within 14 days of delivery for a full refund.

How to Return
Email support9sj@gmail.com with your order number and we'll send return instructions within 1 business day.

Refund Timeline
Once we receive your item, refunds are processed within 5–7 business days to your original payment method.

Damaged or Faulty Items
If your piece arrives damaged or faulty, email a photo to support9sj@gmail.com and we'll send a replacement or refund — no return needed.